My EVA8000 appears to be in a 'scanning loop'. It is stuck "looking for media files". There is no progress indicator and it just keeps scanning, I can see the counters increase as it finds the files. The menu button will not cancel the scan.

I am unable to get it out of this loop. I've tried power cycling (holding the power button), taking it off and putting it back on the network. I've restored the factory settings (both by the menu options and the reset button on the back), pulling the power cord for an extended length of time. Taking all the shares off the network.  I've tried updating the firmware, but in this state it is not reading the USB drive.

If I try to browse music, video, or pics, it only takes me back to the same scan page. Many of the Advanced setup options in the supervisor functions are displaying the same page.  The 'add network share' page informs me that a scan is in progress and wait for it to complete.

This is becoming very frustrating! Has anyone seen the same issue?

Neil.